Account & Billing
How to Reset Your Password
2 min read
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Last updated: December 15, 2024
Step 1: Go to the Login Page
Navigate to the login page and click on the "Forgot Password?" link below the login form.
Step 2: Enter Your Email
Enter the email address associated with your account. Make sure to use the same email you used when creating your account.
Step 3: Check Your Email
We'll send you a password reset link to your email address. This link will expire in 24 hours for security reasons.
Step 4: Create a New Password
Click the link in your email and you'll be taken to a page where you can create a new password. Make sure your new password is:
- At least 8 characters long
- Contains both uppercase and lowercase letters
- Includes at least one number
- Has at least one special character
Troubleshooting
If you don't receive the reset email within a few minutes:
- Check your spam/junk folder
- Make sure you entered the correct email address
- Try requesting another reset email
- Contact our support team if the issue persists